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This is why you will receive so much advertising after taking part in the competition

If the phone rings in the evening and a call center employee wants to sell you something on the other end of the line, that's one thing above all: annoying. This also applies to unsolicited advertising in the mailbox or by email. How you can prevent advertising after participating in a competition.

Many are affected by the annoying and annoying calls and advertising messages after participating in a competition: According to a representative survey by the market watchdog Digital World of the consumer centers, more than half of consumers in Germany (56 percent) have been contacted at least once by companies without being asked.

The advertising campaigns are particularly often about new telephone contracts, energy supply or games of chance.

Prevent home visits

A message to the Federal Network Agency (BNetzA) is an option to deal with unwanted advertising. It is even better to prevent and prevent calls and house calls in advance. According to the competition headquarters, companies are not allowed to simply contact customers. The consumer must actively and consciously explain to the company in advance which channels he would like to be contacted for and for what purpose. The consent must therefore not be hidden in the small print.

However, according to the Federal Network Agency, some companies are actually using an old scam to get this permission, but it still works well. For this, the companies use places where the consumer does not expect them, such as competitions, events and newspaper advertisements. Often, according to the BNetzA, competitions are only held for this purpose.

Avoid advertising after competitions

The consumer advice center Schleswig-Holstein advises data economy. In the case of a contract, for example, it makes sense to only fill in the mandatory information that is really needed for the conclusion. Nobody should voluntarily give the telephone number. Against the flood of advertising after an order, the consumer advice center recommends writing the following sentence on the order form:

"I object to the processing of personal data concerning me for the purpose of direct mail (Art. 21 Paragraph 2 General Data Protection Regulation)."

If the phone rings anyway or if someone is at the front door, the following measures will help to get rid of the seller.

How to react correctly to advertising calls and house calls

phone

There are two ways to deal with such callers: The easiest way is to hang up straight away. Those who trust themselves should ask the caller who is calling, where the company got their data from and then prohibit further contact attempts.

The Federal Network Agency can impose fines of up to EUR 300,000 for unauthorized telephone advertising. Consumers should therefore report calls. "We need as specific information as possible about the case," explains the BNetzA. "Caller's number, date, information about the advertised product and the person of the advertiser and the most detailed reproduction of the content of the conversation help us." Use the Federal Network Agency's online form to report or send an email to ruf [email protected]

If you receive repeated calls, you can have certain numbers blocked by your telephone provider, for example. A cheat sheet next to the phone can help make clear rejections. In such cases, according to the Federal Network Agency, you don't need to be polite. If you have concluded a contract over the phone, a cancellation period of at least 14 days applies.

Danger
In the case of advertising calls, the number must not be withheld. According to the consumer advice center, this represents an additional administrative offense.

front door

Advertising on the doorstep is not, according to the competition center, not so easy to ban. In principle, anyone can ring your doorbell. It is also difficult to get rid of a person at the front door. This is where you should be especially tough. The consumer advice center advises to present the chain at the door and not to let anyone into the apartment. If in doubt, the representative should leave the documents with him. Calling the company's customer hotline can also bring clarity - make sure the call is free for you. After the conclusion of the contract, a 14-day withdrawal period also applies to door-to-door sales.

e-mail

If advertising emails are annoying, you can simply object to the use of your email address. If the messages continue to land in the mailbox, this is a case for the Federal Network Agency. An effective spam filter helps against spam emails. Complaints can also be directed to the Association of the Internet Industry (eco).

post

General direct mail, such as pizza delivery flyers or advertising brochures from moving companies, can be partially contained with a sticker on the mailbox, which prohibits advertising. If you continue to receive such advertising despite the notice on your mailbox, you can take legal action against the advertiser and the postal service provider. However, this can result in high legal costs.

Mailbox sticker
A sticker with the words "No advertising" or "Advertising undesirable" has no effect. Instead, you should use the phrase "NO advertising - no flyers, no flyers, no free newspapers and weekly papers," advises the consumer association.

A sales letter addressed directly to you is not against the law. If you do not want to receive this, you must contact the company directly and object to the sending of advertising. If you want, you can also enter your address online in the so-called Robinson list. Then advertising companies that are members of the German Dialog Marketing Association remove consumers from their current address lists.

Contests are used to collect data

In general, you should always be skeptical about competitions. Large companies rarely give away expensive prizes such as cars, houses or trips without receiving something valuable in return, such as your data. With the competition, the companies not only receive new data from existing customers, but also from potential new customers.

If you have to pay money to participate, it is known as gambling. This is often the case with online casinos. However, paying a fee does not protect against dubious providers. It is worth taking a look at the terms and conditions, the data protection declaration and the imprint.

Recognize serious competitions

If you still want to take part in competitions, you should read the conditions of participation as well as the contact details (imprint) and the data protection provisions of the organizer carefully in advance. If these are difficult or not completely visible, you should refrain from participating in the competition.

The organizer of the competition can provide further information about the seriousness. If this is not clearly recognizable or if it is hiding behind a third-party provider, the same applies here: it is better not to participate. In addition, avoid competitions by companies that are not based in Germany. Some of these may be subject to different data protection regulations.

Is your consent to the transfer of data necessary for participation in the competition?

According to the GDPR, a clear consent for data processing and forwarding is required. This also applies to competitions. The coupling of data processing with the possibility of participating in the competition must therefore be clearly communicated. In addition, the organizer must indicate why he needs your data.

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  • Advertising,
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  • Data security,
  • Consumer,
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  • GDPR,
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  • Federal Network Agency,
  • Data protection