What can I do with an outdated iPhone?
Restore an iPhone, iPad, or iPod touch that requires a newer version of iOS or iPadOS
If restoring an iPhone, iPad, or iPod touch with a backup from iCloud or a computer requires a newer version of iOS or iPadOS to the device, learn how to do this.
When restoring from an iCloud backup
If a newer version of iOS or iPadOS is required to restore from an iCloud backup, you may be prompted to perform a software update. If you choose to download and install the update, the device will automatically update the software and then restore from your backup.
When restoring from a computer
If restoring an iPhone, iPad, or iPod touch from a backup on a computer requires a newer version of iOS or iPadOS on the device, you may see an error message stating that your backup cannot be restored because the software is too old is. Follow these steps to update your device and restore from backup:
Set up, update and delete device
- On the Apps & Data screen on your device, tap Don't Transfer Apps & Data instead of “Restore from iCloud Backup”. If you already tapped "Restore from iCloud Backup", tap "Back" to return to the "Configure" screen.
- Follow the remaining steps. You can skip the steps for Apple ID, Touch ID, and Passcode for now.
- After configuration is complete, update your device to the latest iOS or iPadOS version.
- Wait for the update to complete and for the device to restart.
- Erase your device: Tap Settings> General> Reset> Erase All Content & Settings. After the device is erased, it will restart and the welcome screen will appear in the Setup Assistant.
You should now be able to configure the device again and select a backup to restore.
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