Which Oracle ERP tool is the best

Those who have a choice are spoiled for choice - this also applies to ERP systems. Companies can choose from over 250 different systems for enterprise resource planning. The selection ranges from expensive, highly professional software to free standard programs.

But which ERP provider is the best? The US consulting firm Panorama Consulting, which specializes in ERP systems, has dealt with this question and asked customers of the ten best-known ERP providers. Based on the 1,660 responses collected from September 2012 to February 2016, the consultancy compiled a ranking. Customers from large and well-known providers such as SAP, Oracle, Microsoft, Epicor and Infor, as well as customers from lesser-known providers such as IFS, Netsuite, Sage, Syspro and IQMS were surveyed.

SAP has the largest market share

At the top of the ranking is SAP. Not surprisingly, the Walldorf-based company is the clear market leader with a share of around 20 percent in the world market. Trailing in second place with a market share of around 14 percent is Oracle, followed by Microsoft with just under 10 percent. Infor and Epicor are in fourth and fifth place.

SAP is not only in first place in terms of market share, but also has the shortest payback of all providers, according to customers, i.e. the time that customers need to recoup the implementation costs. SAP customers took an average of 8.5 months, with the smaller competitors Epicor and the US software company Netsuite just behind. SAP's direct competitor Oracle did surprisingly poorly. Its customers took over 22 months to recoup the implementation costs.

Oracle customers are up and running the fastest

On the other hand, Oracle did best in terms of implementation time. With a duration of around 25 months, Oracle customers are the quickest to use the new system. With 30 months Infor is in second place, with around 34 months SAP in third place. By far the longest implementation time can be found at the Swedish provider IFS, customers have to wait an average of 54 months, i.e. four and a half years, before the software can be used.

This exceptionally long waiting time seems to be paying off, however: the customers attribute the highest functionality to the IFS ERP system and rate it with 3.6 out of 5 points. The software is user-friendly and particularly flexible due to its component-based design. Oracle is in second place and Epicor in third place. SAP lands in last place, but the rating of 2.9 out of 5 points is not far from the first places.

Netsuite is the cheapest in terms of sales

The final criterion by which customers had to evaluate their providers is the total implementation costs. This includes both the acquisition and operating costs for later use, such as repair and maintenance costs.

Here, the smaller providers have the edge: In terms of customer sales, Netsuite is the cheapest, the implementation of the software costs customers 2.8 percent of their sales, followed by the US company IQMS (2.9 percent) and IFS (4th Percent). SAP, Microsoft and Oracle are further behind, with 5.7 percent Oracle is even in tenth place.

Epicor lands in first place

If you summarize all the criteria, it becomes clear that, according to customers, it is not the big players SAP, Oracle and Microsoft that are the best ERP providers, but the US provider Epicor, which is particularly widespread among medium-sized companies. Here customers particularly appreciate that there is a very large selection of ERP solutions, so that there is something for everyone.

SAP is in third place in the overall evaluation, and the company scores particularly well with large international companies. However, it has to be said that the survey did not take into account the new SAP S / 4 Hana ERP system with which SAP is currently operating successfully in the market. Oracle lands in fifth place and distinguishes itself primarily through high flexibility and scalability. Microsoft only landed in seventh place, here customers at least appreciate the multilingual support.

julia.schmitt [at] finance-magazin.de

Nothing works without a good ERP system. But how do CFOs find the right software for their company? You can read about this in our FINANCE guide.