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Program 2018 The international industry meeting point. ICS Stuttgart November Technical Communication. #tekom


1 Program 2018 The international industry meeting point for all aspects of technical communication ICS Stuttgart November 2018 #tekom

2 Conference Conference Dear conference participants, as a professional association, we are committed to putting your interests at the center of attention, promoting professionalization and strengthening training and further education in technical communication internationally. So that you as a conference visitor stay up to date, we have packed the most important and future-oriented content into an exciting program in over 240 pre-stations, tutorials and workshops. The range of topics should also reflect the diversity of our field of work. You can also look forward to two new formats this year: the iirds café, where you can talk to experts from the iirds consortium about the new standard, as well as meetups on twelve different topics of technical communication. The tekom annual conference is the ideal platform for learning, for discussion and for networking in technical communication. With this in mind, we wish him lots of new knowledge and interesting contacts! Monday, November 12th Framework program Visit 2:15 PM 6:15 PM Endress + Hauser Conducta Distag, November 13th Admission from 7:30 AM Welcoming the 8:30 AM 8:45 AM conference participants Plum 1 Lectures, tutorials, 8:45 AM 6:00 PM workshops Meetups Ara Lernmedi 10:00 17:00 Hall C1 Messe 9:00 18:00 Hall C1 and C2, Foyer Tool Pre-Station 9:45 18:00 Room C10.1 C10.5, access via Hall C2 Awarding of the tekom-dokupreis 17 : 00 Plum 2 framework program tekom Welcome Party from 6:00 p.m. Hall C Hotspot Stuttgart from 6:15 p.m. tekom-ehrabd from 8:00 p.m. VIP lounge Wednesday, November 14th, admission from 7:30 a.m. Lectures, tutorials, 8:45 a.m. 6:00 p.m. Workshops and Meetups Ara service information 10:00 am 5:00 pm Hall C1 trade fair 9:00 am 6:00 pm Hall C1 and C2, foyer tool pre-station 9:45 am 6:00 pm Room C10.1 C10.5, access via Hall C2 General meeting (only for tekom members) 2:00 p.m. 3:30 p.m. Room C5.2 OG International Networking Event from 6:00 p.m. with the tekom Allstar Band Hall C1 Sustainability Tour Stuttgart from 6:15 p.m. Thursday, November 15th Admission from 8:00 a.m. Lecture äge, tutorials, 8:45 am 4:15 pm workshops and meetups Trade fair 9:00 am 4:00 pm Hall C1 and C2, foyer tool pre-station 9:45 am 4:15 pm Room C10.1 C10.5, access via Hall C2 Closing event 16: 30 5:00 p.m. with raffle tekom combines its international activities under the label tcworld. In addition to the tcworld magazine and the global conference, the most important activity is the tcworld conferce, the English-language part of the tekom annual conference. Herbert Herzke, chairman of tekom Germany e.v. Isabelle Fleury, Chair of tekom Europe In cooperation with: P.S .: Do you want to know how experts from technical communication assess the annual conference? Then just turn the page. 2nd tekom annual conference 2018

3 Conference schedule Highlights Table of contents Use of the iirds standard The International Standard for Intelligent Information Request and Delivery On two days we provide information about the new standard, which was developed with a view to IoT and Industry 4.0. On the day there are 6 lectures on the program; In the iirds Café on Wednesday you can have your question answered by Expert and discuss the topic. Distag, Room C4.2 Wednesday, Plum 2, 9:45 am 12:15 pm more on page 9 Technical translation Newly introduced subject area Developing and providing global content is teamwork. The demand for cooperation between technical writers and technical translators is growing! And both professional groups have a lot in common. The subject area technical translation highlights the various aspects. Wednesday, room C5.1 more on page 30 4 Conference 4 Facts & Figures Main topics: 6 Augmted Reality 7 GALA Localization Forum 8 Information Energy 9 iirds 10 Intelligent information 14 Young technical writers 14 Career and personality development 15 Language technology 18 tekom meetup 19 Mobile documentation 20 Legal requirements and standards 22 Project, team and food management 23 Software documentation 24 Professional writing 26 tekom 27 Terminology 29 Technical marketing 29 Education and training 30 Technical translation 31 Technical videos 32 User experience 33 Visual communication 34 Closing event with raffle 36 Ara Lernmedi 37 Ara service information 38 Refert Ara Lernmedi Ara service information Wir dk networked Visit us in the lecture sara in hall C1 next to the large coffee lounge and take part in the interdisciplinary exchange on the subject of learning media and service information. Experts moderate the event, keynote speakers present their work and report on Trds, exhibitors present technical solutions. Distag, November 13th Ara Lernmedi Uhr, Hall C1 Wednesday, November 14th Ara Service Information Uhr, Hall C1 more on pages 36 and 37 Meetups 2018 The tekom community exchanges ideas in real life, great things happen. We bring the tekom community together and organize an exchange on different topics in small groups. Have a look! Distag, Wednesday, Thursday all themes and dates on pages 18 and 19 Make a note of: Showcase 3D on Distag, 1:45 p.m., Plum 2 Showcase KI on Wednesday, 4:15 p.m., Plum 2 50 Exhibition 50 List of exhibitors 60 University 62 Asian Pavilion 63 Associations World 64 tekom meeting point 65 Tool pre-station 71 Supplementary program 71 Supplementary program 72 tekom Welcome Party 75 International Networking Evt 76 Information Everything you need to know about the tcworld conferce conference

4 Facts & Figures Convincing arguments Why do technical writers attend the annual conference? How do executives rate training at conferences? And what topic is the focus of technical communication specialists? Tekom uses regular surveys to determine the number and assessment of participants. The favorites under d Them The 2017 program offered over 260 lectures, workshops and tutorials and covered almost all aspects of the technical documentation. These five were the most popular: Intelligent information Legal requirements and standards Terminology Language technology Mobile documentation Source: 2017 participant survey; tekom branch number 2016 and tekom annual conference 2018

5 Again 70.6 percent of the participants in 2017 have already attended the annual conference more than once. One reason for this is that the annual conference offers first-hand knowledge, regardless of whether it is a traditional topic or a basics. Top topic further education 93% of the participants use the tekom annual conference to further educate themselves. 89% of the executives employed give the annual conference a high priority. 59% of the career starters, 55.2% of the employees with professional experience and 65.5% of the managing directors see a high need for conferences in order to further educate themselves. There are good reasons for experts to attend the annual conference in 2017. Of course, everyone had very individual reasons to be part of the branch event. The five most important were determined by the participant survey. To meet system manufacturers and distributors To find out more about Trds To make new contacts To continue my education What did the participants particularly like in 2017? Whether the lecture program, event, conference location or organization, the annual conference can score points with your participants. At least according to the assessment of everyone who was there in 2017 and was able to give their opinion anonymously in the end, a small excerpt: the professional implementation, very flexible and suitable event location, very good networking in a pleasant atmosphere, the good organization of the visit to the event, enriching the topic on the pulse At the time there were a lot of good lectures with a complete knowledge of new technology. To visit the fair And 2018? More than 240 submissions form the basis for the new conference program. You will find everything it has to offer on the following page. tcworld conferce

6 Conference Conferce tekom tcworld AR Augmted Reality The augmented reality supplements the real world with virtual information. For example, additional technical information is displayed in the field of vision of a fitter depending on the context. A future technology perfectly suited for technical communication. AR01 Specialist lecture Classic Contt with new content types such as AR, VR, 3D connect Volker Waßmuth, Noxum GmbH, Würzburg The lecture uses a practical example to deal with the connection of classic Contt with new content type (AR, VR, 3D). The possibility is shown to visualize content on different output channels such as holols and browsers. The audience is told that the technology is now available, and even ready for mass production. The prerequisite for this is: The formats and the possibility of processing the Contt must be understood. For this purpose, the audience is given the context, d. i.e. which formats are supported where and by which technology. Tue, 08:45 am, Plum 2 AR02 Lecture physical products, their digital twins and what role augmented reality plays in it Christian Zimmermann, DATACOPY publishing solutions gmbh, Cologne Dr. Stefan Bradbrink, S. Bradbrink Consulting, Langarg Industry 4.0 and AR are two topics at the moment that there is no getting around. Have you already dealt with the countless potential of AR in your company, especially in the context of technical documentation? Did you encounter a challenge in the process? Digital twins play a crucial role in the efficient implementation of AR strategies. Only then will the bridging between the digital and the real world become affordable. In this lecture, we will present various methods and concepts for the interaction of digital twin and AR. Tue, 09:45 am, Plum 2 AR03 Lecture I put some new glasses on and suddly everything s alright? Possibility of HoloLs in the TK Max Kistner, HS Karlsruhe Technik und Wirtschaft, Karlsruhe With the Microsoft HoloLs a new medium is available for technical communication. The glasses enrich the environment with information in the form of holograms. Ssor in the glasses creates an image of the environment and allows the application to interact with the environment. So z. B. Documents are pinned to walls or 3D models are placed on the table in the conference room. Interaction is successful with hand gestures or controllers. The glasses do not require a PC and thus allow completely free movement. But what use cases are there for glasses in TK? Tue, 11:15 am, Plum 2 AR04 Lecture Technical Service with Microsoft HoloLs Possibility and Challenge Jan Kagel, cognitas. Gesellschaft für Technik- Dokumtation mbh, Dortmund With its multifaceted function, the HoloLs from Microsoft is one of the first Datbrill on the market that allows the service technician to provide targeted and effective support in his work. But which areas of application and szari are suitable? Where are the strengths and weaknesses of the data glasses? How does it differ from other devices and what is the practical experience? Tue, 12:15 pm, Plum 2 6 tekom annual conference 2018

7 Over 240 lectures, workshops, tutorials and meetups on the currently relevant topic of technical communication. GALA GALA Localization Forum GALA01 Prestation Improving Translation Quality: The Good, the Bad and the Ugly Attila Görög, Lionbridge, Amsterdam, Netherlands There isn t one answer to the question of how to improve localization quality. Close collaboration with product managers and in-country reviewers is a must. Focusing on pro-active terminology management and style guide management is also extremely important and can eliminate 75% of translation quality issues. Rect initiatives at Lionbridge produced quality improvemts that resulted in better feedback from in-country reviewers and less rework. The lessons learned from this process will be prested in short and concise lessons. Wed., 08:45 am, Room C7.2 GALA02 Prestation How Good is Good Enough? On The Fast Foodifying of Translation Burckhardt Rueffer, BeatBabel, San Diego, USA Miguel Sever, BeatBabel, San Diego, USA How good is good ough? Is being cheap competitive ough? Camouflaged in acronyms (T E, T P, TEP, MT, PE), levels of services have always played a part in our industry. However, in rect years they seem to have become a makeshift (and false) solution to the classic Quality-Speed-Cost dilemma. The GALA Localization Forum will examine a range of translation and localization topics including terminology, data-drive decision making, translation technology, and neural machine translation. All professionals with a stake in translation or localization are couraged to attd. Many LSPs are stretching this approach to absurd proportions we believe this deceptive solution is a symptom of bigger trds in our industry. We address quality expectations and point to options for small to mid-size providers to set themselves apart without turning themselves into a word outlet. Wed., 09:45 am, Room C7.2 GALA03 Prestation Drawing the Line on Contt Localization: How Much is Too Much? Anton Boll, TechSmith Corporation, Berlin So much contt, so many languages! Wh adding support for a new geography or language, how deep do you go? Localize every single help file, marketing page, tutorial video ... or something less than that? Who gets to decide and what is their process for doing so? This session shares best practices and frameworks for making these decisions, collected from several contt strategists at leading companies. We ve asked the tough questions so you don t have to! Wed., 11:15 am, Room C7.2 GALA04 Prestation Quality Evaluation Approaches: Standardize and / or Diversify? Katerina Gasova, Moravia, Brno, Czech Republic Many companies struggle with defining and measuring quality. There is a lot of focus and pressure towards the standardization of translation quality evaluation methodologies namely towards understanding and measuring quality from the fit for purpose perspectives, and with regards to the taxonomy used to classify issues found in the contt. Despite obvious advantages standardization brings (e.g. bchmarking, clarity), diversification is simply forced by the ormous amount of contt, output media, use-case scarios, and differt cultural factors and market expectations. Wed., 13:45, Room C7.2 GALA05 Prestation Applying AI to Reduce Post-editing Efforts Andrea Tabacchi, Memsource a.s., Prague, Czech Republic Nils Adie, Semantix, Stockholm, Swed TM still beats MT. However, controlled language, domain-specific gines, and performance tracking have helped edge MT towards the level of certainty provided by TMs. Deploying new approaches like reducing the post-editing effort through to AI-powered non-translatables and improving the MT implementation with QE models all made possible by the implementation of neural networks is a promising developmt. This prestation discusses the research and strategy behind implementing AI in translation technology and the business value of MT quality estimation for the translation supply chain. Wed., 14:45, Room C7.2 tcworld conferce

8 Conference 8 GALA06 Prestation It's Terminology, Stupid! Christian Weih, Across Systems GmbH, Karlsbad, Germany Everybody is talking about translation processes, increasing efficicy and selling more products due to more languages ​​on websites, marketing collateral and other communication channels. But without the right words, the customers will not hear you, search gines will not find you. Learn how terminology can be integrated into source text creation as well as into translation processes be created and fostered throughout the organization boost SEO and corporate language Wed., 16:15, Room C7.2 IEn Information Energy Can emerging technologies solve the problems and issues we are facing today? We hear a lot of hype about what new technologies like Artificial Intelligence and the Internet of Things are going to do for us. But how much of it is real, and what prest-day problems can these technologies solve for information specialists? This year, Information Energy Day takes a close look at the reality and the promise, with an eye to understanding how these technologies are affecting our practice. IEn01 Prestation AI-Related Technology Impact On Information Andy McDonald, TECH advantage, Rueil-Malmaison, France This session will deal with technology that impacts, or will impact information creation, developmt and delivery in the very near future, such as augmted reality, natural language processing, voice interaction. We will explore together, whether we can respond now and what we could do in the future. Thu., 08:45, Ara C1 IEn02 Prestation Fraunhofer Research on Human- Technology Interaction and How It Will Affect Information Matthias Peissner, Fraunhofer Institute for Industrial Engineering IAO, Stuttgart, Germany In our research, we work on solutions that facilitate efficit interaction betwe people and smart technology. We create people-orited innovation processes and develop IT security concepts tailored to specific requirements. We will explore the impact on information together. Thu., 09:15 am, Ara C1 tekom annual conference 2018 GALA07 Prestation TAPICC: One Step Closer to Interoperability and Automation Klaus Fleischmann, Kaleidoscope GmbH, Vina, Austria Serge Gladkoff, Logrus Global, Huntingdon Valley, USA Interoperability and supply chain automation have be a major challenge for contt creators and localizers alike. After a little more than a year, GALA s Translation API Cases and Classes Initiative (TAPICC), fueled by volunteers from LSPs, clits and tools providers, have successfully developed a pre-standard metadata model and referce implemtations based on mutually agreed-upon metadata and use cases. Come and learn what has been achieved so far in supply chain automation and what s coming in the next phase of the initiative. Wed., 17:15, Room C7.2 IEn03 Prestation iirds in Dynamic Contexts Ulrike Parson, parson AG, Hamburg Everybody talks about dynamic contt delivery and multi-channel contt. How can iirds, the new standard for the delivery of intelligt information, support such scarios and able smart contt usage and prestation? Ulrike Parson will give an overview of the scope, purpose, and components of iirds and its interfaces to other technologies. Thu., 10:00, Ara C1 IEn04 Prestation Getting Contt Molecules from Existing Repositories: A Report from the Trches Ray Gallon, The Transformation Society, St.Etine Estréchoux, France Steff Frederikss, Dita Exchange, Aarhus, Dmark At Nordic TechKomm 2018 in September, Ray Gallon and Steff Frederiks conducted a workshop and brainstorming session with participants on how we can extract contt in molecular form from a variety of structured and unstructured sources . In this session, they report on what happed, and their reflections on the issues raised, and continue the exchange with the audice. Thu., 11:15 am, Ara C1 IEn05 Prestation Problem-Solving the Information 4.0 Way France Baril, Architextus, Victoria, Canada Publishing platforms are multiplying quickly and users needs are becoming more and more specific. Publishing to paper and to the web is no longer avant-garde. Responsive design? Sure! But users are still ahead of you. Step-by-step instructions don t fit on their smart watch. Your competition may be using automated or semi-automated chat assistants to reduce their costs. Will you remain competitive? Is your clit base looking at competitors to get what they want, where they want it and wh they want it? Industry 4.0, with its connected objects, smart devices, and chatbots, is here, and information 4.0 is part of the answer. This session starts with a quick overview of information 4.0. After looking at a specific issue and how it can be resolved with the 4.0 approach, the audice will get a chance to bring up the most important issues they face today and we ll discuss if and how information 4.0 can help. Thu., 11:45 am, Ara C1 IEn06 Prestation Making Appropriate Distinctions Where Are Information 4.0 Approaches Beficial, or Ev Necessary? Alan Houser, Group Wellesley, Inc., Pittsburgh, USA Information 4.0 promises a new age for technical communication, with billions of connected devices. Our human users seek answers based on myriad new factors, including vironmt and context. And these billions of connected devices are not just contt subjects, but are pottial contt consumers. Information 4.0 unquestionably demands new authoring and contt management approaches. But unstructured authoring remains trched and ubiquitous. Is there a place for both? In this session, we will examine the capabilities of structured and unstructured workflows, and draw appropriate distinctions for optimal use of each. Thu., 12:30, Ara C1 IEN07 Prestation Prestation not yet finalized. Thu., 14:15, Ara C1 IEn08 Panel discussion Information 4.0 Next Steps Ray Gallon, The Transformation Society, St. Etine Estréchoux, France Thu., 15:00, Ara C1

9 GALA Information Energy iirds iirds Intelligt Information Request and Delivery Standard iirds the International Standard for Intelligt Information Request and Delivery iirds01 Tutorial iirds Café Consortium iirds, Stuttgart, Germany Talk to experts from the iirds Consortium at our iirds Café and gather various insights on the new standard iirds (intelligt information request and delivery standard). Employees of well-known companies who developed the standard during the last two years will set up tables with differt focal points and are eager to discuss either novice or expert questions on the topic. In this interactive format, you can experice version 1.0 of the standard live, for example in exploring the RDF schema or rating an iirds package. Wed., 09:45, Plum 2 iirds06 Prestation iirds The Year in Review and a Look Ahead Mark Schubert, parson AG, Hamburg, Germany Ulrike Parson, parson AG, Hamburg, Germany In the last twelve months, we saw significant changes to iirds . The release of version 1.0 enhanced the metadata model and the start of 2018 brought organizational changes with the founding of the iirds Consortium. In this session, you will learn about the administrative metadata that was added to iirds and that aligns it with existing standards. We will also talk about the Consortium, its bodies and working groups, and the iirds roadmap. Tue., 14:45, Room C4.2 iirds02 Specialist lecture iirds and editorial system how do I get to intelligt Information? Heide Ebert, SCHEMA Consulting GmbH, Nuremberg The sunny side of iirds are Industry 4.0 Szari, where Msch and robots are provided with the correct information in context. But where does this information come from? How can you create iirds-compliant intelligent information with a common content management system? In the lecture, the interaction of the editorial system, building block and the metadata model of iirds will be highlighted. Tue, 08:45 am, room C4.2 iirds03 partner presentation station On the way to the digital twin: How Voith uses iirds to organize smart information Frank Honold, Voith Digital Solutions GmbH, Heidheim Christoph Be, kothes GmbH, Kemp The digital twin in connection with smart Information is currently on everyone's lips. But where is the real added value for information users and how can thousands of information from different source systems be processed, intelligently networked and provided in a targeted manner, ideally still in compliance with iirds? In this pre-station, the project partners show him using a specific example of what the path to the information world of morg looks like through Voith Digital Solutions and how this creates real added value for the information user and for the service. Tue, 09:45 am, room C4.2 iirds04 tutorial With the iirds case out into the Contt delivery world Stephan Steurer, ICMS GmbH, Lindau Jan Oevermann, ICMS GmbH, Karlsruhe The tutorial shows how you should work through your packing list, so as not to experience his blue miracle at the destination. It happened quickly and half of all things stayed at home. Using the application case, it is demonstrated in a practical manner how, ideally, all of your sieve items, which are typically in different storage locations, can still be professionally packed. And ultimately, taking all baggage and entry requirements into account, takes them with you on the trip! This is the only way to guarantee that you and your information will feel completely at ease in the big, wide world of Contt-Delivery. Tue, 11:15 am, room C4.2 iirds05 Specialist lecture iirds first experience on the mission Dr. Martin Kreutzer, Empolis Information Management GmbH, Kaiserslautern In spring iirds 1.0 was released. The first projects for the use of iirds have started. This lecture reports on the experience made so far with the implementation of the exchange process via iirds. The challenge and solution on the creation side as well as the processing of the iirds package are discussed. Tue, 13:45, room C4.2 iirds07 iirds partner in the practice Thomas Laidler, Carl Zeiss Microscopy GmbH, Oberkoch Karst Schrempp, PANTOPIX GmbH & Co. KG, Bodnegg Via the service information portal (SIP) of Carl Zeiss Microscopy neb Other source also provides customer and service documentation. The brand new iirds is ideal for transporting the content and its metadata from the CMS (schema ST4) to the portal (Empolis Service Express). We report on the first experience with the standard and on what needs to be done so that the data is reliably received in the portal, understood there and finally made visible. A pragmatic report, straight from the project. Prerequisite: XML-based CMS, metadata modeling, Contt Delivery Portals Tues, 16:15, room C4.2 tcworld conferce

10 Conference IN Intelligent Information Intelligent Information The dynamic provision of user information is the future of technical communication: individualized information, at the right time, in the right place, on the medium of choice. The challenges for creating information are structured authoring, component content management, metadata, intelligent provision, use cases and user experience. IN01 Tutorial Showcase KI Prof. Dr. Wolfgang Ziegler, I4ICM, Karlsruhe Artificial intelligence is apparently spreading rapidly in all areas. But how is technical communication affected? What possibilities and influences arise for our way of working and for the users of information? The AI ​​showcase is intended to illuminate this using real technology and systems. Applications from different areas are presented and discussed with a view to future developments. Wed, 16:15, Plum 2 IN02 Partner presentation station Intelligent information for dynamic online help How does it work? Dr. Inessa Hellwig-Fabian, T3, Erlang Frank Czich, Carl Zeiss Industrielle Messtechnik GmbH, Oberkoch The NEO measuring software from Carl Zeiss IMT is a dynamic product that can be used on a growing number of coordinate measuring machines with various options. What should be done so that the online help intelligently only provides the user with the content that is relevant to him in his context? Documentation that was designed to be modular and free of redundancies from the start was the prerequisite. So what was needed was intelligent information and intelligent information management in the CMS. The experience report presents the western modeling and solution aspects of the dynamic online help and goes into the most important differences to conventional documentation. Tue, 17:15, room C4.2 IN03 Lecture on digital transformation and the specific impact on the technical publication Daniel Schultheiss, allvisual ag, Steinhaus The core message of digital transformation is presented to the listener in an easily understandable definition. The resulting new business scenario with the technical problem is presented to him. He learns the concrete effects on technical publication and the integral structure in the extended supply chain kn. The typical procedure in the resulting implementation project is presented. The listener recognizes the resulting useful potential based on the concrete examples of successful implementation from different branches. Wed, 08:45 am, Room C4.2 IN04 Specialist lecture Look into reality the TRUMPF CDP is live! Sabrina Black, TRUMPF Laser GmbH, Schramberg Natalie Wninger, TRUMPF GmbH + Co. KG, Ditzing After intensive preparation, we went live with our portal internally and for the service. What we have only been able to demonstrate conceptually so far, we present in concrete terms. We explain the basic functionality of our CDP and how it is embedded in the overall architecture. We show our deviation from the standard product. We also report what has changed for our editors with the introduction of the CDP and what experience our editors and CDP users have had. Wed, 09:45 am, room C4.2 IN05 Partner presentation New digital business models with the intelligt information platform KUKA Xpert Elmar Baumgart, T3 GmbH, Erlang Leticia Baumann, KUKA AG, Augsburg Since 2018, KUKA AG has been offering a digital business model based on its KUKA knowledge base Xpert. After successful internal use, KUKA now also gives customers access to company knowledge. In the cloud, the information platform becomes a hub for product and business knowledge with a completely new user experience thanks to intelligent information. The lecture gives insights into the usage szari, structure and operation of the platform, strategies for information integration, the context of Industry 4.0 and the market launch of a digital information product. Wed, 11:15 am, Room C4.2 IN06 Lecture Product Documentation: Everyone in the Boat with Markdown Bernd Schwnicke, JustOn GmbH, Yes When it comes to professional writing or structured documentation, the first thought is: something with XML. Always works, but doesn't always meet with approval. Then someone brings Markdown into play. At first viewed with skepticism, it soon finds supporters in all areas: The language and appropriate tools are easily accessible, system-independent and expandable. It enables agile documentation based on modular, reusable and structured content. The lecture shows how at JustOn GmbH a documentation system based on Markdown is set up jointly by development and technical editing. Wed, 13:45, Room C4.2 IN07 Lecture Interactive error communication of industrial machines with the help of Natural Language Geration Frank Feulner, AX Semantics, Stuttgart Developing at ESB Uni Reutling. This is an AI-based application that can read out and interpret the various error states and operating states of machines in the manufacturing process and, with the help of Natural Language Geration, generate fully automatically speaking error reports with instructions from this information. Several stakeholders, delivery as a chatbot and over 27 languages ​​are possible. Wed, 14:45, Room C4.2 IN08 Specialist lecture In 3 steps to becoming an information hero for Industry 4.0 Dr. Hans Holger Rath, DOCUFY GmbH, Bamberg Industry 4.0 and digitization present technical documentation with the challenge of digitally delivering an information product in batch size one. The lecture explains how technical documentation makes its information products fit for digitized Industry 4.0 in three steps: (1) Topic-centered work. (2) Place topics in classification. (3) Publish topics smart in various information products. The outlook on Contt mashup portals shows where the digitization journey for technical documentation can go. Wed, 4:15 p.m., room C tekom annual conference 2018

11 Intelligent Information IN09 Specialist lecture 10 steps to the introduction of an editorial system in small editorial office Marco Jänicke, IBJ, Leipzig Small editorial staff, with wig or only one editor, can also benefit from the undisputed advantage of an editorial system. Since everything was practically in one hand up to now, a system introduction must also be subordinate to this fact. Now, in parallel, concepts for modularization, structure and metadata must be developed, the content revised and the terminology corrected, and many other points considered. And all of this has to be done when the experience with the editorial system is the least. With d shows 10 step, the CMS introduction also succeeds in small editorial offices. Wed, 5:15 pm, room C4.2 IN10 Lecture DITA makes diet, join in! Clara Hartmann, ARAKANGA GmbH, Hanau A way is presented to set up a Contt-Managemt-System based on Lightweight DITA with the help of inexpensive documentation tools. The listener learns what Lightweight DITA is, what advantages and limits it has and to what extent it enables you to put together a flexible editorial environment from standard tools instead of relying on a monolithic content management system. Thu, 08:45 am, room C4.2 IN11 partner presentation station large plaster in the CMS! Semantic similarity analysis for XML modules Jan Oevermann, ICMS GmbH, Karlsruhe Dr. Timo Fleschutz-Balarezo, Siems AG, Berlin Doublet and similar content lead in an editorial system to less reuse, higher translation costs and less standardization. Similarity analyzes help to sift through large databases, but fail because of the module variant that often occurs in the technical documentation. In a joint project, ICMS and SIEMENS have developed a web-based tool for the semantic similarity analysis of XML data, which gives particular weight to certain parts of the text and thus successfully increases the hit rate of correctly identified deletion candidates. Thu, 09:45 am, room C4.2 IN12 partner presentation information management and ontology development-related product documentation in medical technology Christian Deschner, Siems Healthcare GmbH, Forchheim Prof. Dr. Wolfgang Ziegler, I4ICM, Kusterding Information needs metadata and links to become intelligent. With Ontologi, this intelligence can be expanded beyond classic CMS approaches and used in the delivery portal. At Siems Healthineers, this is to be applied to a new platform-based generation of imaging and image processing devices in order to meet the complexity of content and process as well as market requirements. The lecture shows how ontological engineering information can be used for information management and what changes result from this. Thu, 11:15 am, room C4.2 IN13 Lecture workshop report from an SME: Our way to dynamic documentation Britta Loew, IGEL Technology GmbH, Augsburg Dr. Harald Saller, IGEL Technology GmbH, Augsburg Our practical example shows how we have transferred our online documentation from an old WebHelp technology to a modern knowledge base that offers much more than a simple product description. Not only the output format and the technology of the authoring tools tscheidd were improved. In addition, new sources of knowledge were developed and a community was established through which our users can interact with one another and with our experts. This has improved both access to our customers and our product information tscheidd. Prerequisite: Experience with CMS and a wiki-based system, XML Thu, 12:15, room C4.2 IN14 Specialist lecture From editor to information manager, but why? Dr. Stefan Dierß, DiNovum UG, Wildeshaus Dr. Kai Uffmann, Intelliact AG, Zurich The future handling of information and its preparation and use will change the way an editor works and how they work. Which aspects of information management are also to be taken into account for technical editing or how a company can create a basis for the completely digital flow of information is to be discussed in this lecture. The listener learns the relationship between data, information, the management system and how these must interact to create an information product. Thu, 2.30 p.m., Room C4.2 IN15 Specialist lecture Smart Contt: ready for the paradigm shift? Markus Drckhan, Kaleidoscope GmbH, Wi Until now, the focus of the technical documentation has all too often been on the machine, all of its functions and options. The change in industrial production as a result of Industry 4.0 is forcing the editors to return to a user-centered approach. Modular content creation mostly resulted in linear documentation, new ways are required to reach the user, taking into account his situation and his information needs: smarter content for the digital twin. Our lecture highlights the double paradigm shift. Thu, 3:30 p.m., Room C4.2 IN16 Lecture Co-Botting Effective Assistz in a digitized work environment by Smart Contt ServicesMatthias Gutknecht, Star AG, Rams How can Msch and Maschin support each other via digital processes in such a way that a high-performance work ecosystem is created? With digitally assisted work, work becomes the last, most important mile of digitization and decides on the sustainable success of a digitization project. The lecture shows the demands placed on the Assistz by the digitization of activities and uses a customer example from the service area to illustrate how this is implemented and what role iirds and semantic information management play in this. Tue, 08:45 am, room C5.1 IN17 Specialist lecture Still ask, customer? Yes, author! FAQs, frequently asked questions and popular articles as documentation Elke Grundmann, Semcon Product Information GmbH, Münch Marlis Friedl, Semcon Product Information GmbH, Münch We are increasingly seeing that FAQs or frequently asked questions supplement or even replace classic user documentation, especially in the current area such as apps, web applications or cloud services. This Trd ties in with several current developments: the focus is on the user, changed reading expectation, understandable writing, topic-based structured, but also social media, user-oriented content, chatbots for the documentary or speaking with the software in normal terms. This talk shows common patterns. How resilient is this Trd? Tue, 09:45 am, room C5.1 tcworld conferce

12 Tagung Conferce IN18 Specialist lecture Editorial metadata automated by means of artificial intelligence does that fit together? Alexander Dürst, Empolis Information Managemt GmbH, Rimpar The use of digital information requires intelligent information, i.e. information that is only made intelligent through metadata and thus enables intelligent use. By means of artificial intelligence, metadata can also be automatically extracted from the content and assigned in addition to the editorially maintained metadata. This means that the possibility of using information in an intelligent application can be further increased. Usage and application cases of an automated metadata allocation through information extraction by means of the artificial intelligence process. Tue, 11:15 am, room C5.1 IN20 Specialist lecture User Gerated Contt in the technical documentation Added value and challenge Jörg Schmidt, SDL Tridion GmbH, Münch Technical documentation is no longer just what professional technical writers create. Increasingly, helpful information can also be found in User Gerated Contt. In the lecture you will get an overview of the added value, but also the challenge: What is meant by User Gerated Contt? Which form plays a role in the technical documentation? (From the brief comment from your service technician to the technical article from your colleague from development) What are the particular challenges? (No editorial know-how of the author and insufficient suitability of the established translation processes) How can these be addressed? (e.g. with the help of modern machine translation) Wed, 08:45 am, room C7.1 IN21 Partner presentation research project ProDok 4.0 combines artificial intelligence with technical documentation Fabine Schumann, dictajet Ingieurgesellschaft mbh, Wiesbad Ulrich Beez, Darmstadt University of Applied Sciences, Darmstadt How can, in the intelligt factory, technical documentation based on machine data, such as B. Error states, passgau are used? We show it using two real application cases: One is located in the development of sensitive robot applications, the other in the monitoring of industrial material quality inspection systems. The Artificial Intelligence (KI) method is used to display the technical documentation passgau. Using Complex Evt Processing (CEP), the pattern is recognized in raw machine data. In addition, machine learning is used to find anomalies. An ontology is used as a knowledge base and for the assignment of these errors or anomalies to the technical documentation. Wed, 09:45 am, Room C7.1 IN22 Specialist lecture Processing of JSON-Dat with current XSLT technology Dr. Thomas Meinike, University of Merseburg XSLT is one of the classic technologies for processing XML content. With the extensive expansion of XSLT 3.0 and XPath 3.1, however, technology is also available for access to JSON-encoded data. Such data sets are increasingly being published as op data by the organization and administration. The lecture describes the western processing approaches and demonstrates dynamic retrieval of selected data using the Saxon-JS processor that runs in the browser. Prerequisite: Basic knowledge of XML and web technology Wed, 11:15 am, Room C7.1 IN23 Prestation Tech Contt from Necessary Evil to Marketing Asset Jang Graat, Dakota Systems Inc., Amsterdam, Netherlands Rich web contt contains much more information than meets the eye. Under the HTML hood, attributes carry lots of metadata that is used to connect your contt to other resources. This is how Google and other services can come up with personalized suggestions. This prestation shows how riching technical contt with metadata improves the user s browsing experice and makes your technical contt work as marketing material. Wed., 13:45, Room C7.1 IN24 Prestation Wikidata at Work Christian Lieske, SAP SE, St. Leon-Rot, Germany Dr. Felix Sasaki, Cornels Verlag GmbH, Berlin, Germany Wikidata is a knowledge base that can be edited by anyone. Its volume information on 45 million items and significant coverage of language-related information (e.g. descriptions) attracts many contt workers. Intuitive tools for human information seekers as well as powerful interfaces for programmers are the reason for its vibrant ecosystem, and popularity in context such as machine learning and intelligent information. Wed., 14:45, Room C7.1 IN25 Lecture CMS and CDP become one? Ontology-based intelligence in Contt Managemt and Contt Delivery Nicole Fabricius, ONTOLIS GmbH, Nuremberg Thomas Weinmann, ONTOLIS GmbH, Nuremberg Contt Managemt and Contt Delivery are usually mentioned in the same breath. In practice, however, why is it actually kept separately? After all, both systems offer very similar functionality. Can't they even use the same mechanism and thereby benefit equally from intelligent content? From practice we show a possible key to intelligent content: Product modeling on an ontology basis. Both CMS and CDP can draw from this common data and thus knowledge source. Let's merge CMS and CDP! Wed, 16:15, Room C7.1 IN26 Prestation The Long and Winding Road to Smart Chatbots: What It Takes to Make a Chatbot Really Smart Alex Masycheff, Intuillion Ltd., Modiin, Israel Chatbots can be used as a delivery channel for technical documtation. The big question: can chatbots be more than just a conversational version of an FAQ? Can the chatbot understand the user s intt if it s not clearly articulated? How can the chatbot handle situations wh the answer is a certain piece of text rather than an tire topic? How should the contt be writt and organized to be explorable by the chatbot? Should you limit the user s input? What are the limitations of a chatbot? We ll discuss typical issues that companies may face wh building chatbots for complicated scarios and ways to overcome these issues. Wed., 5:15 p.m., Room C7.1 IN27 Partner presentation station Semi-automated creation of documentation in plant construction for the process industry Hdrik Stupin, Sartorius Stedim Biotech, Guxhag Karst Schrempp, PANTOPIX GmbH & Co. KG, Bodnegg The batch and process-based industry works with its own metadata model (ISA-88). With the model we are able to classify the equipment of a plant and the processes at risk down to individual steps. The process steps make it possible to classify the automation content and thus the software description in a targeted manner. The equipment view classifies the component in the specific form that the plant construction variant allows. We describe the model and show how we have partially automated the creation of the operating instructions for the system. Tue, 08:45 am, room C tekom annual conference 2018

13 Intelligent information IN28 partner presentation station Fit4Contt Delivery jump up in time so as not to miss the jump Jan Thiel, WRD Managemt Support GmbH, Aurich Dr. Birgit Witte, cognitas GmbH, Ottobrunn The aim of introducing a Contt delivery system is the intelligent, dynamic and target group-specific provision of technical information. But what challenge has to be mastered when introducing a content delivery system? And how can one meet the requirements of the users? The lecture reports on the experience from the introductory project at ENERCON, beginning with the development of new documentation concepts, through the networking of information, to the design of the requested user interface. Tue, 09:45 am, room C7.2 IN29 Prestation Interactive Contt Delivery: Technology, Use Cases and Industrial Applications for IoT Scarios Prof. Dr. Wolfgang Ziegler, I4ICM, Kusterding, Germany Thoi Viet Nguy, Information System Engineering (ISE), Tokyo, Japan We will provide an overview of the currt state of contt delivery. We will focus on various delivery use cases and technology drivers in the European market in comparison to those in the Asian Markets. We will also show how analytics can be used to implement metrics for the quality of the underlying information architectures. In addition, we shall explain how CDP in conjunction with AI can support the interaction of robotics systems, delivery platforms and operators. Tue., 11:15 am, Room C7.2 IN30 Prestation Will Artificial Intelligence Change Tech Comm? Nicky Bleiel, IBM Watson, Pittsburgh, USA Artificial intelligence systems can take technical contt and deliver it in pottially unlimited ways, but will it change the way we write contt? In this prestation, we will consider how artificial intelligence works, how AI systems are trained, and what AI systems can learn from contt. We ll also discuss AI-based chatbots, how chatbots can supplemt traditional contt deliverables, and if we need to fundamtally change the way we provide contt to feed AI systems. Tue., 1:45 p.m., Room C7.2 IN31 Specialist lecture The digital hospital Dominik Kremer, DOCUFY GmbH, Bamberg Digital transformation encompasses all areas of life, including healthcare. It doesn't have to be the patit that becomes glassy. It can also be the hospital. The Contt delivery platform already makes it possible to bundle all important information on medication dosage (package insert), diagnose symptoms, care and other services and deliver it to various target groups (patients, doctors, nursing staff). The lecture presents modeling examples from everyday life in hospitals and practices. Tue, 2:45 p.m., room C7.2 IN32 lecture What role does PLM play for innovative technical documentation in the age of Industry 4.0? Christian Zimmermann, DATACOPY publishing solutions gmbh, Cologne The technical documentation is an important content supplier for various departments in the company. But how does it look like? How can valuable data from systems such as PLM be used efficiently in TD? In the age of Industry 4.0 with all its possibilities such as augmented reality, isn't a close integration of the construction with the TD a basic requirement in order to be able to scale successfully? This lecture really picks up on this and deals with how construction and TD can work together and which innovation potentials result from this. Tue, 16:15, room C7.2 IN33 partner presentation station The show must go on: Introduction of a new CMS at Fiducia & GAD IT AG Heinrich Greis, Fiducia & GAD IT AG, Karlsruhe Stefan Krause, Ovidius GmbH, Berlin The lecture is a Project report for the introduction of an XML-based CMS including planning, preparation and implementation of the migration of the existing documentation in the ongoing editorial operation. Experience should be shared and discussed with the audience. Tue, 17:15, Room C7.2 IN36 Tutorial Language of the Semantic Web: RDF, RDF Schema and SPARQL Dr.-Ing. Margit Becher, University of Hanover In the context of the Semantic Web, various languages ​​were developed in order to enrich Dat with semantic information and thus to enable a machine evaluation of even distributed resources. The Resource Description Framework RDF dit for modeling simple knowledge, RDF Schema for modeling schema information in the form of ontology. In the tutorial, the basics of this language are explained and illustrated with an example, especially from the iirds. Furthermore, the ontology editor Protégé is presented and examples for the formulation of queries to RDF with SPARQL Protocol And RDF Query Language are given. Tue, 08:45, Room K2 IN34 Workshop Building Your First Taxonomy for Classification of Software Documtation Jordan Stanchev, SAP Labs Bulgaria, Sofia, Bulgaria To able scarios based on software documtation, such as machine learning, search and retrieval, having high quality metadata for your contt often is the key differtiator betwe success and failure. To build high-quality contt that is ready to be used in an intelligent way, a technical communicator often needs to provide some form of pre-classified contt metadata. The best way to collect and organize such metadata is by developing a taxonomy. In this workshop you with learn how to build your first taxonomy. Wed., 16:15, Room C7.3 IN35 Workshop Classification 101 Mariell Längle, ICMS GmbH, Karlsruhe Philipp Tschöke, ICMS GmbH, Karlsruhe Modularization and metadata are a basic requirement for content both for content management and for content delivery. The PI classification has already established itself as the gold standard. But the iirds exchange format also provides new impulses for classification. Together we will develop a modularization and classification concept for a sample document. User stories show which metadata is required in which usage situation. Tue, 13:45, Room K1 Tue, 16:15, Room K1 IN37 Workshop What Users Want: Building a Chatbot that Understanding Users Needs Alex Masycheff, Intuillion Ltd., Modiin, Israel We ll start learning the esstials by building a chatbot that answers simple questions. Th we ll add another level of complexity by making the chatbot match contt to the user s context. We ll see wh structured contt riched with semantic markup and metadata comes in. Th we ll see how ontology can help us reduce the cost of the chatbot training and provide the user with useful, relevant, and precise information ev if the user didn t ask for it explicitly. You ll also see a real-life chatbot integrated with a contt database that uses intelligt contt to find answers on users questions. Thu., 11:15 am, Room K2 Thu., 2:30 pm, Room K2 tcworld conferce

14 JTR Conference for Young Technical Editors Students and young professionals report on projects, student work and experience from their studies and the first year of work in the field of technical documentation. Learn the technical skills of the next generation and get in touch. JTR01 Partner presentation Our entry into technical documentation first challenge Anne Kessler, Stuttgart Ola Skrynnyk, Stuttgart Initial situation: Establishment of a new technical documentation group 3 employees: from 30 years of experience to young professionals 3 projects: Special system construction, test bench, bottling plant Many challenges: Organization and overview projects Who does what when? How do we keep track of things? Structure of the documentation? Our solution: Progress diagram Structure of sample document through analysis of existing documents User guidance with path-pointing symbol Development of data structure: everyone can find their way around the document Conclusion: Solution through fresh look with the simplest method Thu, 08:45, room C5.1 JTR03 Tutorial Young technical editors exchange ideas Jaqueline Probian, Lang Technik GmbH, Neuhaus Where does the path lead after graduation? The event offers a platform for young technical writers to exchange experiences. The focus is on interesting topics from your studies and the first year of your career. The thematic focus is on the transition from studies to professional life as well as an exchange of experiences in the area of ​​internships and thesis. During a conversation, the participants of the event can exchange ideas with various technical writers. This provides an overview of the wide range of technical communication options. Thu, 11:15 am, room C5.1 JTR04 tutorial challenge of a toolchain for AR content Research Master HS Aal David Pegrisch, University of Aal The listener should be informed about a current academic research topic, the concept of a research master and the results and findings from it. This involves the development and application of a toolchain for the creation of multi-platform augmted reality and virtual reality content from existing 3D CAD data for mobile devices and KAR career and personality development Career Developmt VR-Brill. Using the example of a model excavator, the necessary steps, tools as well as advantages and disadvantages should be shown and conclusions drawn for a potential application in industry. Thu, 2.30 p.m., Room C5.1 JTR05 Specialist lecture Adaptable and individual Media player in Adobe Captivate Evelyn Heller, HS Karlsruhe Technik und Wirtschaft, Karlsruhe Responsive design, specification from the CD, implementation of special functions and responsiveness are for interactive videos from ormer Importance. The media player, which controls a large part of the interactivity, plays an important role here. In this specialist lecture, the audience will learn which method there is to integrate or create a custom, individually adapted media player for Evt videos in Adobe Captivate. The method is compared using an exemplary example. Thu, 3:30 p.m., room C5.1 Personal development plays an increasingly important role in professional life. Find out more about stress management, self-coaching, creativity technology and new career opportunities for technical writers. KAR01 Lecture on gender aspects and gender hierarchy in the technical documentation area Dr. Afsar Sattari, Goal Electronic Print Media & Training Services, Cologne The field of this scientific investigation is the position of the technical editor in a male domain with patriarchal traits and the differences to and commonality with women in the technical profession as a whole. It will, inter alia.Qualities, working methods, education, labor shortage, unequal pay for equal work, gender distribution and increased praise of the editor, power distribution and dealing with / by the woman, clichés, hierarchical division of labor, WLB, leave traces and enrichment of the industry as well as approaches to their fair development discussed. Thu, 08:45 am, room C5.2 KAR02 lecture conctration! But immediately! Mathias Maul, The Contt Shrinks, Hamburg Brrrrrrt! Brrrrrrt! BRRRRT! The phone rings and the focus is gone. If you could write the monthly set-up time on the working time account, there would be sabbaticals until the Rte. In this lecture you will gain insight and practical tools and technology free of esoteric swirls, with which you can increase your ability to work in a concentrated, productive and relaxed manner. Thu, 09:45 am, Room C5.2 KAR03 Lecture Specialist Communication and Business Communication: Extended Job Profiles for Technical Editors Dr. Bedikt Lutz, Danube University Krems Florian Halm, Danube University Krems The high level of expertise of technical editors in understandable communication, quality and process is an important basis for successful professional communication in business enterprises. The range of professional opportunities extends from requisition engineering to process and quality management to corporate communication, marketing and PR, as well as information design and intranet design. In this article some of these job profiles are presented, which can represent an interesting job enrichment for technical writers. Prerequisite: Training in technical communication and / or several years of practical experience as a technical editor Thu, 11:15 am, room C tekom annual conference 2018

15 Young technical writers Career and personality development Language technology KAR04 Specialist lecture Orientation in the job thanks to personal development and attitude Isabelle Fleury, Fleury & Fleury Consultants, Cologne The fields of application in technical communication are becoming more and more diverse and require a wide variety of qualifications. As the level of training increases, so do the demands of employers. How can the human ability as a strong and elementary basis for meeting today's requirement di? What expectations do employers and employees have of soft skills? How do employees use their personal abilities and desires to determine their professional path? How do you develop an appropriate authentic everyday attitude? Thu, 12:15, Room C5.2 KAR05 Panel discussion Development of the value of the technical editing in the company Sissi Closs, University of Karlsruhe Technology and Economy, Berg A lot of information that had to be laboriously determined, collected and created in the future will be due to growing digitalization and networking superfluous. This changes the role of technical editing in the company. It can gain in control value if it perceives its interface function even more clearly and if Kompetz such as the evaluation, development and communication of the information model is even more effective. Short impulse lectures by the panelists with theses and methods to increase the importance of technical editing offer an introduction to an exciting, multi-faceted discussion. Thu, 2:30 p.m., room C5.2 KAR06 Workshop Public Speaking Master Class Leah Gur, Cow TC, Nesher, Israel Prestation skills are very important for many professions. Yet fear of public speaking remains at the top of the list for many adults. This is not surprising! After all, we have all se many bad, boring, disorganized prestations. Can you overcome your fears and develop your skills? Yes! In this fast-paced interactive workshop, you will befit from over 35 years of experice from a professional public speaker. You will learn how to: edit down concepts to fit the prestation goals organize your ideas create meaningful links betwe ideas keep your audice interested overcome stage fright This is op to all levels, but works best with people who have done some prestations and want to improve . Tue., 08:45, Room C9.2 Wed., 13:45, Room C9.2 KAR07 Workshop Self-optimization: From madness to meaning Mathias Maul, The Contt Shrinks, Hamburg Higher, faster, further, more perfect, more team-minded, authentic, Always fork to the left and back straight while eating! Norms and guidelines help with the technical part of everyday work; When interacting with colleagues, bosses and, above all, with yourself, everyone is on their own. Using specific examples and clear processes, the participants learn how to combine authenticity with precision, swim instead of stumbling in the chaos of work and not become a robot for sheer self-optimization. Tue, 11:15 am, room C9.2 Wed, 4:15 pm, room C9.2 LT02 Lecture text quality with Knzahl mess Oliver Haug, H&H Communication Lab GmbH, Ulm The quality of a text is determined in the west by its comprehensibility and affinity to the target group. In my lecture I present important numbers and criteria for successful texts. I will also show you the possibility of integrating this number and criteria into working practice. Then I will use a software-supported analysis to determine the number of knots using a sample text as an example. The software used (TextLab) identifies potential for improvement and gives hints for improvement with d determined number of knots. No special previous knowledge is required. The lecture is still aimed at people with experience / professional practice in text production, as they know the high demands on text creation in practice. As a result, the proposed solution will be more helpful for you than for Lai or hobby writers. Tue, 14:45, Room C5.1 LT03 Prestation Edit-Distance Based Compsation for Machine Vinct Asmuth, SAP SE, Walldorf Machine translation is currtly making a huge impact on the language industry, but there is a lot of uncertainty about how to implemt it and make translators appreciate the change. We at SAP have tried to gain efficicy through machine translation while still retaining the trust and interest of our expericed translator base by implementing an edit-distance based paymt model, which measures the post-editing effort of translators through the number of edits done. Tue., 16:15, Room C5.1 LT Language Technology Language Technology Language Technology supports the processing of natural language through the use of computers. Language technology applications exist in many areas, from technical documentation to translation. LT01 Lecture From Concept to Integration in 4 Steps to Machine Translation Workflow Christian Eisold, Bern's Language Consulting GmbH, Düsseldorf The introduction of machine translation has long been in the planning drawer of many companies. Often it is security concerns that hold back the progress of the topic or even prevent it completely. Often, however, there is also uncertainty that arises from unclear responsibilities between the editing, IT and translation departments or simply insufficient requirements for the final MT process. The lecture gives an overview of the mandatory steps in the MT process so that the prerequisites, planning and implementation of an MT workflow are optimally interlinked. Tue, 13:45, Room C5.1 LT04 Prestation About the Internal Activities Which Facilitate Comprehsion While Reading Professor Masayasu Watai, Japan Technical Communicators Association, Tokyo, Japan Educational psychology research has focused on the internal activities of readers while they are reading. The thinking reported is as follows: the producers of manuals and the writers of explanatory documents could contribute to the production of better instructions and manuals by being cognizant of the internal activities (gerational processes in textual reading and comprehsion) in the readers. In this prestation, as a fundamtal item, the Comprehsion process models in readers that are generally regarded in educational psychology are slated to be explained. Tue., 5:15 pm, Room C5.1 tcworld conferce

16 Tagung Conferce LT05 Prestation Meet the Challges of Subtitle Translation with Clever CAT Tool Features & Smart MT Integration Judith Klein, STAR Language Technology and Solutions GmbH, Sindelfing, Germany Christiane Hoffmann, STAR Language Technology and Solutions GmbH, Sindelfing, Germany More and more companies are creating online videos to distribute business information worldwide. Wh translating subtitles, only limited space on the scre is available. With a sophisticated CAT tool, subtitles can be translated in an appropriate translation vironmt. Color marking and checking options help the translator keep to the limited text lgth. The audiovisual context of the video is available via an integrated multimedia display. Today, the use of machine translation is common in translation projects in order to e.g. cope with shorter deadlines. MT use is easy for translators: No access to the MT system is necessary. Translators receive the MT suggestions within the project. Professional CAT tool experices Basic MT understanding Wed., 08:45, Room C6.1 LT06 Specialist lecture Case Study: controlled language for machine translation Davide Osta, Casale Monferrato Vera Bickel, Because German KG, Cologne Controlled language and machine translation in experiment: We take a closer look at Simplified Technical English and the editorial guide for professional writing from tekom. The aim is to write technical content in such a way that it is fair for machine translation. A normal text and a text in controlled language are translated and analyzed with SYSTRAN's neural translation system. A comparison of the results shows him the clear advantages. Prerequisite: editorial guide in German, basics of Simplified Technical English Wed, 9:45 am, room C6.1 LT07 Specialist lecture Five years MT and post-editing time for an accounting Michael Schneider, beo GmbH, Stuttgart After many months of using machine pre-translation with subsequent post-editing it is time to run some statistics and look back at the quality and productivity development. For this purpose, data from a real customer project of a translation service provider (LSP) is used to answer the repeatedly asked question what's new. It is also interesting to compare different source and target language pairs. A short outline of the technology used introduces the lecture. Wed, 11:15 am, Room C6.1 LT08 Prestation Localization at Varian: From Siloed Workflows to a Cross-Functional Approach Madeleine Lker, Varian Medical Systems, Dättwil In changing software and hardware developmt cycles, we needed to transition from siloed workflows to a global cross-functional approach. Introducing new output formats and adopting interactive user design in mobile apps has impacted our localization activities. In a regulated medical device vironmt, it is important to stay compliant and, at the same time, to be Agile. This new way of working across product lines, sites and teams raises the need for consistcy, speed and quality. This prestation outlines the evolution in localization strategies at Varian Medical Systems. Wed., 14:45, Room C6.1 LT09 Partner presentation station Complex proofreading plus numbers simplified: with the automated op-source approach Marc Mittag, MittagQI Quality Informatics, Mössing Saša Tripković, Transline Deutschland GmbH, Reutling Szario: Many companies let employees in d target countries the translation equal. Processes are often complex and differ from case to case. The desire for the perfect layout is answered with PDFs, which increases the risk of stumbling. Solution: Using specific examples, we will show you how you can minimize effort and trip hazards. Can be used by any company: KISS solution (Keep It Small and Simple) through the combination of proprietary software and established Op Source tools. Lessions Learned: How do I get such individual projects to fly efficiently? Wed, 13:45, Room C6.1 LT10 Lecture on digitization of language guide software, corporate language and networking Dr. Anikar Haseloff, H&H CommunicationLab GmbH, Ulm The stylistic and terminological specifications for technical writers and authors are becoming more and more complex. Also because more and more companies are realizing how important a corporate language is for their own brand. Corporate language must be transported through all channels, including the technical documentation. Only then does the company speak with one voice. How this can be realized, how software can help, will be discussed in the lecture from the perspective of corporate language. Wed, 16:15, Room C6.1 LT12 Tutorial Optimize your texts for machine translation systems Oksana Mikitisin, Transline Deutschland GmbH, Reutling Neural machine translation is getting better and better and is finding its way into technical documentation. The quality of the source text has a decisive influence on the output of the engine. It is therefore worthwhile to focus on the source text and to subject it to pre-editing before it is translated by an engine. In this tutorial, using typical examples from practice, you will learn how certain errors and error types in the source text affect machine output and what you can actually do to improve the quality of your output. Thu, 08:45, Room C7.2 LT13 Prestation A Peek under the Hood of NMT Engines Si Accou, Yamagata Europe, Gt, Belgium With the rise of Neural Machine Translation (NMT), automated translation has never looked so promising and so risky at the same time. NMT gines produce output that is very human-like and natural sounding, but there is also a risk of natural-sounding mistakes being left unnoticed. In this prestation, we ll shed some light on the underlying mechanisms of NMT in an accessible way for a non-scitific audice. We will talk about deep learning and explain how neurons act in a machine translation network. After this prestation, you will have a better understanding of how NMT works and what you should look out for wh using NMT. Thu., 11:15 am, Room C7.2 LT14 Lecture Simply mucking out concepts for TM clearing up Michael Born, cognitas. Gesellschaft für Technik-Dokumtation mbh, Ottobrunn The translation memory (TM) is an important tool in machine-aided translation for storing and using translation and for supporting the translator. In order for a TM to be able to fulfill this function, the inventory must be clear, consistent and error-free. Incorrect setting, typing errors or new terminology cause unwanted segments that contaminate the TM. Concepts for TM maintenance, which are tailored to the specificity of the TM and customer expectations, can help to keep the database clean and to reduce food. Thu, 12:15 pm, room C tekom annual conference 2018

17 Language technology LT15 specialist lecture Has post-editing ended? Sara Grizzo, Münch When it comes to machine pre-translated texts, every post-editor is happy about a good output that requires minimal correction. But what if the engine delivers inconsistent terminology? Or if she suggests good elements, but they are in the wrong place and have to be laboriously pushed back and forth? This lecture tries to look at the scenario from a different perspective and advocates a more interactive use of machine translation. It is just one of many tools that translators have at their disposal to increase their productivity. Thu, 2:30 p.m., room C7.2 LT16 Prestation Cloud CAT Tool: Is It Possible to Create It without a Cloud? Nikolay Nelyubov, Kaspersky Lab, Moscow, Russia A way of creating highly integrated cloud-like extension for CAT tools that speeds up and simplifies the process of preparing materials before and after translation. The audice will learn basic differces betwe cloud and desktop solutions, possible difficulties in upgrading to a cloud solution and a way to create cloud-like solutions based on desktop tools. I will explain how we at Kaspersky Lab managed to create a system based on SDL Trados Studio for preparing materials for our online Help localization. Thu., 3:30 pm, Room C7.2 LT18 Tutorial How to Control Quality Wh Translating into a Foreign Language You Do Not Know Fedor Kondratovich, LinguaContact, Saint-Petersburg, Russia How do you control quality wh translating into a foreign language you do not know? Secrets of managing complex translation projects, with examples from the Russian language. One of the most challenging objectives for a translation project manager is to evaluate the skills of the pottial translator if the manager doesn t know the target language. The selection process consists of two phases: examination of the pottial translator s CV and analysis of his professional skills. The second phase of this selection process (analysis of your provider s sample translations) will be examined in our prestation. Tue., 13:45, Room K2 LT19 Tutorial Translation Technology for Technical Writers K De Wachter, Collibra / Flynxo, Nieuwrode, Belgium As technical writers, we translate developer information into structured, intelligible and user-fridly documtation. That is often a huge challenge, ev in well-structured companies. If our product and the documentation are also localized in other languages, more challenges may occur. However, most problems can be solved or avoided with some basic knowledge on translation, best practices and technology! Wed., 08:45, Room C7.3 LT20 Prestation Challges of the Expert or In-Country Review Marina Orešković, Ciklopea doo, Zagreb, Croatia Best localization practices recommd an expert or in-country review of translated contt before it is published on the target market. It should sure the best quality of the localized message and market success for the service or product. This prestation will show the advantages and possible traps and challges of the expert or in-country review. Using case studies, it will show differt workflows and approaches to the review step and expected skills of reviewers to sure smooth workflows and best results of localization processes. Wed., 14:45, Room C7.3 LT21 Partner prestation PEMT Implemtation A Journey for Clit and LSP Tom Shaw, Capita Translation and Interpreting, Oldham Dawid Dorynek, BSH Home Appliances Group, Warsaw, Poland We will be presting a real-life case study of the implementation of a global Post-Editing Machine Translation (PEMT) program. The purpose of bringing MT to BSH s currt localization workflow is to short the delivery time and make the technical translation process more cost-efficit for BSH.The prestation aims to describe the journey, the challenges and befits of integrating PEMT into a mature localization structure. Wed., 13:45, Room C7.3 LT17 Workshop Use of new technology in translation: More success with post-editing of nmt output Karin Bner, SDL plc, Münch Barbara Wagner, SDL plc, Münch Brief consideration of the latest developments in machine translation with a focus on neural MT. Using a practical example, typical error patterns in machine translation from English into German are presented and analyzed. The following are tips for post-editing in Trados Studio 2017 and a practical part. The participants get an idea of ​​the possibility of neural MT and how they can use it to increase productivity in translation. Anyone who knows error patterns in the output of the nmü can correct them more quickly. Tue, 08:45, room C9.3 Wed, 16:15, room K2 tcworld conferce