How does chronicle influence communication


Many people cannot believe that the most important aspect of interpersonal communication is neither the spoken nor the written word, but the impression we make while communicating. Have you ever thought about how we express our thoughts or how people around us perceive us? What the eye can see and what no attentive observer misses is body language. In many cases it involuntarily reveals more about our views, feelings, and our being than we would like. So communication is really not just about words and content. Various studies have shown that only 7% of the information we can perceive is conveyed through words. A further 25% are accounted for by the sound and tone of the voice and a full 68% for so-called non-verbal communication: These are facial expressions, gestures and eye movements, touch (haptics), the position in space (proxemics), the statement of posture and posture (posturology ), how a person deals with time (chronemics) or the character of handwriting (graphology).

And what about body language and business? Nonverbal gestures can have a huge impact on our working life. Usually one of the following two situations occurs: On the one hand, that non-verbal communication brings business negotiations to a favorable conclusion. Second, that non-verbal communication triggers embarrassing situations or causes a faux pas or embarrassment. Such a faux pas or such embarrassment reveals to our business partner our lack of preparation, ignorance of customs and traditions, lack of compliance with the law or our disinterest. If we are unable to memorize essential information about our business partner, this often leads to a premature end to business negotiations and, under certain circumstances, to damage to the company's reputation. Through the wrong non-verbal communication we reveal all of our weak points. And not least because of this, we should not only pay attention to our words, but above all to our behavior. Body language mercilessly reveals each of our secrets. We have to take into account that body language can differ from person to person and between different cultures and nationalities. If we want to get to know someone better, we must not only rely on the first impression, but have to know how to interpret the signals with additional questions. We all know the feeling: we are trying to explain something to someone, but the person's thoughts are completely elsewhere. If we know body language, we humans can read almost like a book.